Refund policy

Fishing Products Return Policy

Effective Date: August 2026

At TACKLINE CONSULTANTS INC, we aim to provide customers with dependable fishing and outdoor products together with a straightforward shopping experience. Eligible products may be returned according to the requirements below.

Return Period

Customers may submit a return request within 30 days of delivery.

Returned products should:

  • Be unused and in original condition
  • Include original packaging when applicable
  • Contain all included parts and accessories
  • Not show signs of outdoor use or excessive wear
  • Not have been modified or altered
  • Include the applicable order information

Returns that do not meet these conditions may not be accepted.

Fishing & Outdoor Equipment

Fishing products should remain unused if a customer wishes to return them.

A product may become ineligible for return if it has been:

  • Used during fishing activities
  • Exposed to water, dirt, bait, chemicals, or other outdoor conditions
  • Modified or customized
  • Damaged through improper use
  • Returned with missing components
  • Subjected to excessive wear

Non-Returnable Items

The following products are generally not eligible for return:

  • Customized or personalized merchandise
  • Final-sale products
  • Clearance merchandise
  • Gift cards
  • Used fishing equipment
  • Products damaged through misuse or improper maintenance

Refunds

Returned products will be inspected after receipt.

If the return is approved, the refund will be issued to the original payment method within 5–10 Business Days.

The customer's financial institution may require additional time to post the refund.

Damaged or Incorrect Products

If an item arrives damaged, defective, or different from the product ordered, please contact us within 7 days after delivery.

Please provide:

  • Order number
  • Description of the problem
  • Photos of the product
  • Photos of the shipping package

We will review the information and determine the appropriate resolution.

Return Shipping

Customers are responsible for return shipping expenses unless the return is related to an incorrect shipment, verified product defect, or damage occurring during delivery.